Patience is the key on the web these days. If you are upset or angry about something, try and wait a while before writing another message. This way, you can calm down and think carefully about your wording in terms of politeness. Remember, once you hit ’send’, your message has gone into cyberspace forever! Get to the point! Do your best to keep your messages brief and to the point. This way, the receiver will get a clear understanding of what you mean to say.
