Customer Care Executives (CCE) get all sorts of calls, some with genuine problems and some with no problem at all. There was this caller called David, who was paged by "Lucille." He was instructed that he would have to call her and tell her to stop paging him. "She never leaves any number, so I can't call her back," David said. After sometime the CCE asked how he knew it was Lucille if she didn't leave a number. "She leaves her name," was the reply from David. After establishing that the customer had a numeric-only pager, the CCE asked "How does she spell her name?" "L-O-W C-E-L-L" was the reply from David.
